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For questions about roommate change.


To update your payment information, check your balance or verify payments
email info@passportmoms.com




What is the Refund Policy?


Your deposit is NON-REFUNDABLE; however, it does count towards your total
package price if you attend the trip.




How much is the deposit and payment?


First, sign up for the getaway by paying your deposit which is $199. You will be
notified of our payment schedule or final balance after your finish.




What if I don’t have a Roommate, BUT I am open to having one?


We always have people who don’t mind rooming with another person and we can
assist with that process, just email us at info@passportmoms.com




What if I am ready to reserve my room and I may or may not have a
roommate?


1. If you want to have your own room with no roommates, no problem!
Continue the registration process, and only do the fields that pertain to you.
2. If you already have a roommate, please proceed with all fields completed
with you and your roommates’ information.
3. If you want to register and your roommate isn’t ready, but she is going, add
the roommate’s name to the registration so we will know they are registering
later to lock in your room category.

For questions about roommate change.

email info@passportmoms.com




Can I pay more than the deposit?


Yes, please contact us at info@passportmoms.com and let us know and we will
contact you for further instructions.




Do you provide transportation to and from the airport?


Yes, we provide transportation email us for further information at
info@passportmoms.com . We will also send out transportation information as we
get closer to the trip




Are there any late fees associated with the monthly installment?


Yes, it’s a $10-dollar late fee, but there will be an email reminder.




What if my roommate doesn’t have there money yet?


Still reserve the room, and you need to be placed with someone else we will do that
also, or switch you to a one bedroom, just email us.




Do you offer a installment plan?


Yes, its including after you register.




Does all the activities happen at the resort?


No, some excursions and activates crafted happens off property




Do you keep my credit card on file after the trip is over?


No all credit/debit card information is securely discarded after the trip is over.




Final payment is due when?


FINAL Balance and ALL payments due on or before May 15, 2019




How far is the hotel from the airport?


15 minutes




What are the ages of the moms who go on Passport moms, trips?


There is no age requirement we just ask all moms bring a positive, fun and
energetic attitude on the trip.




What time is check in?


Check in is at 3:30pm and you will get detailed itinerary a few weeks before the
trip. Please arrive around check in time.




Can I bring my children on this trip?


No, this is kid free zone, unless your “child” is an adult, who is a mother as well.




For each occupant is there a deposit of $199?


Yes





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